Question 1

What types of caps can I order?

Accepted Answer

We offer options including dad caps, bucket hats, trucker caps, visor hats, and EarthAware® sustainable styles.

Question 2

How do I add my design to caps?

Accepted Answer

Upload your design files or ideas in the final step of your quote request. Our design team will create the final visuals for your approval. No files yet? Simply share your ideas and we will handle everything from design to print-ready production.

Question 3

Are there sustainable or eco-friendly caps available?

Accepted Answer

Yes. Many of our caps are made from sustainable or recyclable materials, making them suitable for companies focused on responsible gifting and conscious branding.

Question 4

What is the typical production time of caps?

Accepted Answer

Production for caps typically takes 7–14 days, depending on the product type and order size.

Question 5

What is the minimum order quantity (MOQ) of caps?

Accepted Answer

Most of our caps start from 15 pieces. You can find the exact MOQ on each product page. The more you order, the lower the cost per item.

Question 6

Can caps be included in Swag packs?

Accepted Answer

Yes. Any caps can be included in a Swag pack. Simply select the “pack as Swag pack” option during your quote request, and our team will follow up to confirm the details.

Question 7

Can the lead time of caps be shortened?

Accepted Answer

Lead times depend on the product, customisation method, and season. For urgent orders, we offer a Fast Lane production option. Contact our team to check availability.

Question 8

Can I order and ship caps in bulk?

Accepted Answer

Yes. Ordering in bulk lowers the price per item. We can ship everything directly to your address or store the products in our warehouse. You can also combine orders from different departments into one Group Order to reduce costs. We consolidate production and ship everything in one streamlined batch with volume discounts included.

Question 9

Can I store caps in the Monday Swag warehouse?

Accepted Answer

Yes. Bulk orders come with better pricing, and we can manage storage for you. For a small fee, we store your Swag for up to 12 months. You can track stock and arrange shipments at any time using our Swag platform. See more info on storage prices here.

Question 10

Can you ship caps to multiple addresses?

Accepted Answer

Yes. Indicate this during your quote request, and our team will collect all shipping details. You can also upload and manage addresses directly through our Swag platform. More information on shipping prices is available on our website.

Question 11

Can I make caps available in a Swag store?

Accepted Answer

Yes. You can add caps to a Team Store for internal use, such as employees, onboarding, and events, or to a Brand Store that is publicly available for customers and fans. Contact our team to get started.

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